Sending your pets to Break of Dawn is like sending them to camp! It is very important that our Pet Guests are SOCIAL. This should be a GREAT experience for your pet.
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We do everything in our power to keep your pets safe and comfortable. We cater to all shapes and sizes from mature to elderly dogs, also puppies (with required vaccinations for their age). Dogs that have issues with jumping/climbing fences or digging under fences do not work well with our program.
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NOTE: If you have a latch-flipper or fence climber, it is the OWNER'S RESPONSIBILITY to let us know at time of scheduling and drop off.
If you bring a dog exhibiting these behaviors we cannot be held liable/responsible for their injury or safety. With that being said, any behaviors that could potentially harm themselves or others must be brought to our attention at the time of booking...not the day of boarding. It never hurts to also remind the staff member checking in your pet of special needs/behaviors.
NOTE:
Due to recent insurance liability we can not accept new customers with Pit Bull and Pit Bull crosses. We apologize for the inconvenience.
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Click here for more information on boarding your pit bull.
Running late?
PLEASE call (804-795-5933) if you are running late. Leave a message even if no one answers directly. If we are still here and are able to stay past hours of operation, there is a $10 charge for every 30 minutes we stay beyond closing. This does not guarantee that we will stay; but in cases approved by Nita Mawyer (owner) AND PLEASE NOTE that there will be a charge for Before & After Hours Pick Up/Drop Offs.
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***VERY IMPORTANT NOTE***
All scheduling is handled by the office.
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All changes in times/dates/addition-or-subtraction of grooming services need to be called in to the front office.
Note: Changes communicated at the drop off may not always get relayed to the front office.
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Please call the office or stop in to confirm any changes in your reservation. This will prevent any confusion, assure that your reservation is correct, and all additional services requested will be done.
Thank you in advance for helping us with this matter.
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All Customers, PLEASE READ:
To help make our kennel more efficient, when leaving a voice mail or faxing reservations please include the following information:
Reservation Drop off/Pick up Dates - FILL OUT AND SUBMIT THE RESERVATION FORM ON THE LINK AT THE TOP OF THE PAGE.
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Include drop off and pick-up dates and times for each fur baby you are reserving a space for.
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We request that you give us a 1 hour window in which to drop off and pick up. This aids us in planning our staffing and working schedules.
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NO RESERVATION WILL BE HELD WITHOUT a completed reservation forms, including dates and times for drop off and pick up and confirmation from Break of Dawn.
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Click here for an interesting article about dogs and disease.
Shot records
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Up to date shot records must accompany your boarding request prior to drop off.
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If your animal has been with us before, please make sure all shots are updated.
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Shots must be done at least 72 hours before boarding.
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Your pet must be up to date on Rabies, Distemper/Parvo - DHLPP combo and Bordetella.
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It is highly recommended to update Bordetella every 6 months.
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Those north of Fredericksburg also need Lyme, Giardia, and Flu shots (Check with your Vet).
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Make sure you have a flea and tick preventative especially in the summer months.
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We recommend Comfortis (The best flea product on the market and is an oral medication).
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This medication is good for 30 days and kills flea eggs, baby fleas and adult fleas.
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For fleas and ticks use Nextguard (oral), and Frontline Plus (topical), or Advantix II(topical).
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Advantix also covers biting flies and mosquitos.
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Notice to All Owners of Long-Haired Dogs
If your dog has a long, woolly, or double-layered coat, please ensure they are groomed (haircut or trimmed short) before bringing them in for boarding. This will allow them to play and have a good time without developing mats.
Please note that daily brushing and coat maintenance are not included in our standard services. If you require this service, there will be an additional charge for each day your pet needs brushing. You will also need to provide the necessary grooming tools.
To be clear, we will not be responsible for any mats or matting that develop while your dog is in our care.
We appreciate your cooperation in helping to keep everyone—your pet, you, and us—happy.
Thank you for your understanding.
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Extra Services/Requirements
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At the time of making your reservation you may request extra services such as:
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Bath, nails, or ear cleaning
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Hygiene cuts
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Food
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List food that you bring for each pet.
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Medication
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List medication that you bring for each pet.
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Include instructions on feeding and distribution of medication(s).
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Label, list and describe everything that you bring such as treats/toys/blankets or bedding that would make your fur baby feel at home.
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If you do not label your belongings AND include an itemized list of belongings, we are not responsible for lost items.
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